Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

Customer Alterations

Building Improvements and Renovations
All building improvements and renovations must be planned and completed in compliance with Bay Colony Regulations for Building Improvements and Renovations.
All plans must be reviewed in advance by Bay Colony Management. A Bay Colony Management Representative will be assigned to the project as a contact for building services coordination.

In addition, the General Contractor will be issued, and is required to sign for, a copy of the Bay Colony Regulations for Building Improvements and Renovations.  By signing, the contractor is acknowledging receipt of, and compliance with, all listed regulations, terms, and conditions.

Additional Construction and Engineering Services
Additional construction and engineering services for space expansion and renovations is available at the customer's expense.  Please call the Bay Colony Management Office at 781-906-0550 for more information.