Tenant Handbook

Download PDF

  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

Recycling

Bay Colony is proud to offer all office customers a comprehensive single stream recycling program as part of our standard building services.  In addition to paper and cardboard, all metal, plastic, or glass items with the recycling symbol 1-7 can be placed in the  recycling bins.  Recycling bins are placed beside each desk in the offices and emptied as needed by the janitorial staff.

Acceptable materials include:

  • paper of any color
  • all glossy paper
  • newspaper, magazines
  • envelopes, including those with windows and/or labels
  • folders
  • computer paper, NCR (carbonless) forms and checks
  • paper that has been paper clipped, stapled, and/or taped
  • notebooks or folders that have plastic tabs or are bound together with plastic or wire spirals
  • cardboard
  • glass or aluminum bottles and cans marked with the recycling symbol 1-7 
  • Wax-lined paper cups without the recycling symbol 1 - 7, as long as the wax lining has not been permeated by a liquid (coffee or tea soaked cups are not acceptable)

Unacceptable materials include:

  • overnight mail packaging
  • carbon papers
  • paper towels, tissue paper
  • plastic, styrofoam or waxed cups (with the exception of those marked  with the recycling symbol 1 - 7 and paper cups with a wax lining that has not been soaked through)
  • waxed paper
  • rubber
  • wood
  • plastic bags
  • items that have to be dismantled into separate materials (staplers, pens, etc.)

Each night, our cleaners collect the trash in one bin and the recycling in another. Sometimes there are separate porters for trash and recycling, while at other times they will bring the bins together. Trash and recycling are placed in separate compactors on the loading dock. The trash is then removed and disposed of while the recycling is picked up and brought to a sorting facility to separate and recycle the various elements.

As plastic liners are not recyclable, recycle bins are not lined. It is the responsibility of the customer to make sure these bins remain clean.

All paper leaves the property weekly in compactors and is bailed at the recycling company’s warehouse.  Although confidentiality is reasonably preserved through this process, customers may choose to shred particularly sensitive documents before placing them in the recycling receptacles.

By fully utilizing the desk side recycle bin, your occupants can:

  • contribute to the environment by recycling more waste
  • reduce operating expenses at Bay Colony