Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

TV/Communication Services

TV/Cable 
The business class cable TV service provider at Bay Colony is Comcast.  For additional information and service packages, please contact Tim Harris:

Tim Harris, Senior Business Account Executive
Comcast  Business Services
Greater Boston Region
Direct:  603.657.6748  
Timothy_Harris2@cable.comcast.com

Please note that roof mounted cable TV and satellite services are not supported at any of the Bay Colony buildings.

Communication Services
A wide range of high capacity communication services is readily available through prominent telecommunication companies.  For information regarding the specific companies and their services, contact the Bay Colony Property Management Office at (781) 906-0550.