Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

Rita's Cafe and Catering

Rita's Cafes are located in each building at Bay Colony.  Cafes are open 7am - 2pm Monday through Friday and they also are available for catering.  Please visit the Amenities page or the Rita's webpage link below for more information.

Rita's Cafe and Catering

Catering for all events and company functions that take place in common areas will need to be coordinated through the on site cafe provider - Rita's Cafe. Rita’s catering can coordinate event catering in the conference center by emailing Tanya Commins at tcommins@ritascatering.com
 or by calling the office at (781) 373-1777.