Tenant Handbook

Download PDF

  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

Space Improvements

Air Conditioning

  • Supplemental air conditioning unit design and installation  

Carpentry

  • Furniture and office system assembly and repair
  • Wall surface repairs
  • Installation of door kick plates
  • Installation of white boards, cork boards, pictures and artwork
  • Signs and directory manufacturing, installation and maintenance
  • Caulking replacement
  • Installation, repair and maintenance of doors, windows, counter tops, and drywall partitions
  • Installation, repair and maintenance of ceiling tiles, moldings and trim
  • Furniture restoration 

Construction Services

  • Office build outs 
  • Complete floor renovations and remodeling 
  • Construction management services 
  • Project management for redesign and rebuild of office suites  

Floor Covering

  • Tile installation and repair 
  • Carpet installation and repair 
  • Vinyl, wood, and base material replacement and installation

Interior Landscaping

  • Plant installation and maintenance
  • Floral arrangements 

Moving Services

  • Small relocation projects
  • Coordination of move services with preferred vendors
  • Box and furniture relocation
  • Moving Crate Rentals 

Painting

  • Full and/or touch-up painting
  • Refinishing of walls, trim, and doors
  • Wall papering and Polymix painting