Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

Holidays

The following is a list of holidays that are observed by the management office at Bay Colony:

  • New Year’s Day
  • Martin Luther King Jr.’s Birthday
  • Washington’s Birthday(President’s Day)
  • Patriot’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day
  • Christmas Day