Tenant Handbook

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  1. About
    1. Welcome
    2. Owner, Manager and Leasing Agent
  2. Commuting Information
    1. Driving Directions
    2. Waltham & Alewife Shuttles
  3. Building Management
    1. Bay Colony Property Management Office
    2. Important Phone Numbers
    3. Rent Payments
    4. Holidays
    5. Lost and Found
  4. Building Services
    1. Base Building Services
    2. Special Services
    3. Building Service Requests
    4. Fitness Center
    5. HVAC Systems
    6. Recycling
    7. Office Keys
    8. Customer Communication Contacts
    9. Rita's Cafe and Catering
    10. TV/Communication Services
  5. Policies and Procedures
    1. Miscellaneous Policies
    2. Customer Alterations
    3. Smoking
    4. Deliveries
    5. Housekeeping and Material Storage
    6. Moving Procedures
    7. Parking at Bay Colony
  6. Customer Solutions
    1. Overview
    2. Cleaning Services
    3. Repairs and Maintenance
    4. Security and Life Safety
    5. Space Improvements
    6. Green Services
  7. Green Operations
    1. Mission Statement
    2. Recycle
    3. Additional Recycling
    4. Green Services
    5. Resource Conservation

128 Business Council Shuttle

Boston Properties offers discounted shuttle rides to the tenants of Bay Colony.  Shuttle service is provided by the 128 Business Council and both Alewife and Waltham Shuttle are available.  For more information on schedules, please visit the link below. 

128 Business Council

Please call the Management Office at (781) 906-0550 to obtain rider cards and benefit from the discounted fees.